Shipping and Delivery

Shipping and delivery

All shipments of goods that are not fragile and weigh less than 20 kg are sent by DPD or bpost.

For shipments over 20 kg and for fragile products, these are divided into shipping classes.  Shipping costs are calculated automatically on the basis of your address.  This is done as soon as you enter your address.

You can always choose to order and collect the goods yourself.  These pick-up orders must be sent by e-mail to

When is delivery following the order?

We are committed to delivering all orders within a week in Belgium.  For the Netherlands, France and all other countries within a fortnight.  The delivery time also depends on the availability of the goods.  If they are not available at the factory it may take longer.

Costs for delivery depend on weight and distance.

Proof of return from bpost or the Trefpunt must be compulsorily validated.

All information regarding returns are also stated on the back of the delivery notes.